If a repair is required to your car that is not covered under your statutory protection and the fault
occurs within 90 days or 3,000 miles from collection as stated on your handover checklist, then you are
entitled to a free of charge repair, unless it is a serviceable item and it is not excluded as detailed
below (a)
We will be making a booking at a convenient time to inspect and diagnose the fault.
If the vehicle has a breakdown after 30 days since purchase and cannot be driven to us, we have no
provision for recovery. The responsibility for recovery is with the owner of the vehicle.
(a) 90 days, 3000 Miles Woodford Car sales Warranty exclusions:
i. A part that is covered under manufacturer or third-party warranty.
ii. All bodywork, interior/exterior trim, paint, glass (including heating elements) weather strips,
rubber seals, upholstery, carpets, wiper arms/blades, wheels, wheel alignment and
balancing, tyres.
iii. Brake discs, brake pads, brake linings/shoes.
iv. Working materials (such as oil) – unless required to be replaced due to the failure of a
covered part.
v. Electrical accessories – bulbs, lamps/lenses, and fuses.
vi. All batteries, inclusive of the key battery.
vii. Clutch – where condition or fault is due to the clutch being burnt out or wear and tear.
viii. Only the named person and vehicle stated on the sales invoice will benefit from cover and
there is no provision for cover to be extended, transferred, or assigned.
ix. We are unable to offer assistance on this warranty for vehicles outside of the UK, and if your
vehicle is outside the UK and requires repair it is not covered.
(b) We will not be liable for any damage arising from intentional misuse or improper acts, operator
neglect or failure by the owner to keep the vehicle in a safe and roadworthy condition. Damage
resulting from mis-fuelling or contaminated fuel or modifications made to the vehicle during your
ownership.
(c) We reserve the right to use reconditioned parts to complete any agreed repair.
(d) There is no guaranteed provision made for a courtesy vehicle whilst your vehicle is undergoing
investigation, diagnosis, or repair.
